Why do extra windows/tabs keep opening?

If you log in to and immediately see extra windows or tabs start opening with the MediaHint login screen again, please check your browser settings. To use MediaHint you will need to have your browser set to accept 3rd party cookies. Also, please note that if you are using the Chrome browser extension, you […]

“Content is unavailable in your region” or a similar message

Make sure you are logged in at and you have either a valid trial account (non-expired) or a paid subscription. Either MediaHint is not configured correctly on your device or the channel you’re trying to view is not supported. If you’re not sure you’re viewing a supported channel, please view our channel listings. If […]

How do I get updates and the latest version of MediaHint?

MediaHint is automatically updated, so you don’t have to worry about installing updates. If you are using the browser extension and are experiencing issues, please try fetching the latest update for MediaHint by turning the MediaHint extension off. Then log out of MediaHint (, clear your browser cache and log back in to MediaHint. Finally, […]

I’ve tried the troubleshooting steps and still am having issues. What do I do?

Please submit a support request to MediaHint support by clicking the “Support” link at the bottom of If you do not see a support link, make sure you are logged in to your account.   When submitting a ticket, please try to include as much of the following information as you can: A screenshot of […]